Also, the perforated holes between the labels made by other manufacturers are frequently not detectable by LabelWriter printers. Do not use third-party labels because the thermal coating on other labels has a different sensitivity than LABELCITY / DYMO-branded labels.
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Labels where the thermal coating has been compromisedįirst, make sure you are using LABELCITY-branded labels or DYMO-branded labels. Labels made by a manufacturer other than DYMO Poor print quality is most frequently caused by one of the following: Press the label release lever forward and pull the jammed label out of the label feed slot. Tear off any labels that have already fed through the printer.Ģ. To clear labels that have become jammed in the printer:ġ. To stop the self-test, press and release the form-feed button. Once the self-test begins, release the form-feed button.ģ. The test pattern automatically changes every 3/4 inch (19 mm).Ģ. The printer begins printing vertical lines along the width of the printer. With a roll of labels in the printer, press and hold the form-feed button on the front of the printer for five to ten seconds. The self-test verifies that all elements of the print head and printing mechanism are in working condition.ġ. If you experience problems with broken characters or other print quality issues, perform a printer self-test. Flashing Blue = Labels are not loaded properly or the label roll is empty.
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Dimmed Blue = Printer is in power saving mode. Solid Blue = Power is on and printer is ready. The status light visually shows the current state of the printer: If you are unable to solve a problem, try our complete list of LabelWriter Technical Articles, call us or contact DYMO Technical Support. However, in the event that you encounter a problem, this article offers suggestions for resolving problems that can occur when using the printer. Your LabelWriter printer should offer years of trouble-free printing with very little maintenance.